Client Referral Info

Referring agencies are vital partners who help the Furniture Bank turn empty houses into homes. Agency case managers assist by qualifying and sponsoring a client, completing the paperwork, and sometimes paying the delivery fees. The case manager always accompanies her/his client to the Furniture Bank for their furniture selection appointment - to guide their client in selecting the 13-15 pieces of furniture needed most for the client's home and family.

Challenges Our Clients Face

List of Referring Agencies

Information on this page is the proprietary property of the Furniture Bank of Central Ohio.
It is intended solely for the use of social service agencies and client sponsors referring clients to the Furniture Bank for service. Any reproduction or distribution of this information without the prior express written consent of the Furniture Bank is strictly prohibited.

Forms and Documents for Case Managers and Sponsors to Use

The Client Referral Form, Client Demographic Questionnaire and Client Furniture Needs forms are available as fillable forms that can be completed online, saved on your computer, and printed prior to your arrival at the Furniture Bank. Please complete the Client Referral Form (Exhibit F) in advance.

Client Referral Form (printable) (Exhibit F)
Client Referral Form (fillable) (Exhibit F)
Client Furniture Needs (Schedule D)
Client Furniture Needs (Schedule D) - XLS fillable
Client Demographic Questionnaire
Service Area Map (Schedule E)
Client Service Policies (Schedule A)
Client Referral Fees (Schedule B)
Furniture Delivery Fees (Schedule C)

Periodic One-At-A-Time Referrals.

As often as possible, when the furniture supply is adequate, the Furniture Bank is able to accept one-at-a-time referrals from smaller agencies, churches, employers, civic groups, etc. If you know a family in need, you can sponsor them for a FREE furniture selection appointment. Please call us for one-at-a-time referral availability for your family in need, (614) 272-9544, option 4.

New Caseworker Orientation.

Learn how to work with the Furniture Bank with this brief,personalized orientation by a Furniture Bank trainer. Orientation is scheduled at your location or at the Furniture Bank as needed. E-mail us to schedule your orientation at